How doors end up off the rails
A tap from the car, a failed cable, worn rollers, loose brackets or something left under the door as it closed can all push a roller out of its track. Until it's reset, the door isn't stable.
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If a roller has popped out of the rail, don't push the button again. The door is unstable until it's reset.
We secure the door, true up the tracks, tighten every bracket and look for whatever knocked it loose in the first place.
A tap from the car, a failed cable, worn rollers, loose brackets or something left under the door as it closed can all push a roller out of its track. Until it's reset, the door isn't stable.
We secure the door, feed the rollers back in, straighten or replace bent sections of track, re-tighten every bracket and run the door several times to confirm it tracks true.
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